Customer Satisfaction Survey

Was our staff prompt and courteous when you called or came in?
1     2     3     4    

Were all services and/or repairs explained to your satisfaction?
1     2     3     4    

Did you receive an accurate estimate for your services and/or repairs?
1     2     3     4    

Were your services and/or repairs completed in a timely manner?
1     2     3     4    

How would you rate your overall experience at Pinnacle Automotive Service?
1     2     3     4    

For the following questions, please give your response based on the scale below:
1 = Definitely will not     2 = Not Sure/Maybe     3 = Very Likely     4 = Definitely will

How likely are you to return to Pinnacle Automotive Service in the future?
1     2     3     4    

How likely are you to recommend Pinnacle Automotive Service to a friend?
1     2     3     4